Subscription
The Subscription tab shows the plan your store is on and lets you manage billing. Open Settings from the dashboard sidebar and select the Subscription tab.
Current plan
The top card shows your current plan (for example Team) with an Active badge and your Next billing date. From here you can:
- Change Plan. Switch to a different plan.
- Cancel Subscription. End your subscription (your plan stays active until the end of the current billing period).
- Compare all plans. Open the full plan comparison before you upgrade — handy if you're looking for more products, staff, or warehouses.
Change plan
Click Change Plan to open the Change plan dialog. Choose a billing cycle at the top — Yearly (Save 20%) or Monthly — then select a plan. Your current plan is marked CURRENT.
Plans include Starter, Solo, Team, Pro Plugins, and Business. Select the plan you want and click Review to confirm, or Cancel to close without changing anything.
Compare all plans
Click Compare all plans to open the Compare plans page, where each package is laid out side by side. Toggle Monthly / Annual (Save 20%) to see how pricing changes.
The main plans and what they include:
| Plan | Best for | Highlights |
|---|---|---|
| Starter | Small startups | 30 products, 3 staff accounts, 2 warehouses, unlimited website publishing, no Orderain branding, full SEO, advanced themes, customer portal, premium web blocks, advanced analytics, all payment gateways, custom domain + free SSL, guest & registered checkout |
| Solo | Growing businesses (most popular) | Everything in Starter, plus 3,000 products, 5 staff accounts, 3 warehouses |
| Team | High-volume stores | Everything in Solo, scaled up: unlimited products, 8 staff accounts, 5 warehouses |
Click Get Started on a plan to begin switching to it.
Cancel subscription
Click Cancel Subscription to open the Cancel subscription dialog. It explains that your plan stays active until your next billing date, after which you'll need to resubscribe to regain access.
Confirm you understand
Tick I understand my plan plan will be cancelled.
Tell us why
Choose a reason for cancelling — Service not meeting expectations, Found a better alternative, Too expensive, Technical issues, Poor customer support, or Other. This is required to complete the cancellation.
Finish
Click Confirm Cancellation to cancel, or Keep Subscription to go back and stay on your current plan.
Invoices
The Invoices section lists your billing history in a table with the Date, Amount, and Status (for example Paid) of each invoice.
Click View next to an invoice to open its details, where you can see the invoice number, payment date, and payment method, and use Download invoice or Download receipt to save a copy for your records.